Worldwide Delivery
We offer worldwide delivery for all our products. Regardless of your location, you can enjoy our selection of rugs and carpets. Delivery times may vary based on the destination, but we strive to ensure that your order reaches you as quickly as possible. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress until it arrives at your doorstep.
Delivery Process
Your order will be fulfilled directly to the address you provide during checkout. We partner with trusted couriers to handle the delivery of your items. Once your order is shipped, you will be notified via email with the relevant tracking information. It is important to ensure that the address you provide is accurate to avoid any delays in delivery.
Delivery Handover
Upon arrival, the delivery may occur in person. You must be available to receive the package at the designated address. If you are not available, the courier may leave a notice with instructions on how to reschedule the delivery or where to pick up your package. It is your responsibility to follow these instructions to ensure you receive your order in a timely manner.
Shipping Costs
Shipping costs are calculated based on the destination and the weight of the items you order. You will see the shipping charges during the checkout process before you finalize your purchase. We do not charge any additional fees beyond what is displayed at checkout. If you have any questions regarding shipping costs, please reach out to us for clarification.
Shipping Restrictions
While we aim to deliver to as many locations as possible, there may be certain restrictions based on the courier services we use. Some remote areas may not be eligible for delivery. If your location is not serviceable, we will inform you promptly after you place your order. You may need to provide an alternative address if delivery cannot be fulfilled to your original choice.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking number. You can use this number to track your shipment through the couriers website. It is advisable to check the tracking information regularly to stay updated on the status of your delivery. If you notice any discrepancies or delays, please contact us for assistance.
Contact Information
If you have any questions or concerns regarding shipping, please do not hesitate to contact us at [email protected]. We are here to assist you with any inquiries you may have about your order or the shipping process. All communication will be handled via email to ensure a prompt response.